Student Help Desk World is a comprehensive digital platform built to support students planning to migrate abroad for higher education or employment. Developed using Laravel, React, JavaScript, MySQL, HTML, and CSS, the web application streamlines interaction between students and admin teams, making the complex process of overseas migration more efficient and accessible.
🌐 Web Platform Features:
Student Portal:
- Apply for study visas or migration assistance.
- Access personalized career counseling and guidance.-
- Explore and inquire about new courses or request course changes.
- Post and browse job listings and accommodation options, enabling peer-to-peer support among international students.
Admin Portal:
- Manage student applications, service requests, and course inquiries.
- Monitor and moderate job and accommodation listings.
- Provide backend support and content management.
📱 Mobile App Features:
In addition to all web functionalities, the EduBridge Global Mobile App (developed using React Native, Node.js, and Socket.IO) introduces a powerful real-time chat system.
Chat Features:
- Students can request to initiate chats with agents/counselors.
- Agents can accept chat requests and provide instant, real-time assistance.
- Chat sessions are time-bound to ensure fair usage and structured support.
- Students can purchase additional chat time to continue extended support sessions.
- Secure and seamless messaging experience powered by Socket.IO.
The mobile app enhances the user experience by offering on-the-go support, ensuring students are never without guidance during their migration journey.